Your playbook,
running itself.
Set a threshold on any metric. When it breaches, Qvasa tells the people who own it, or acts on the floor directly:
- Alerts @-mention the agents who own the tickets
- Capacity rules raise concurrency when a channel backs up
- Agents swap skills and channels the second demand flips
01
Watch for it
Thresholds on any of 1,500+ metrics: a fixed line, or a percentage against your own baseline. Recovery thresholds stop the flapping.
02
Say it
The alert reaches people where they already are, with AI context on what's driving the breach. Not a dashboard someone has to be watching.
03
Fix it
Or skip the human entirely. Capacity rules and skill swaps act on the floor the moment the rule fires, and stand down when the metric recovers.
1,500+
Alertable metrics
5
Alert channels
Zero
Flapping, recovery thresholds built in
Write the rule once.
Start free, or see it on your own queues in a 30-minute demo.