Platform · Live Data API

Your floor's state,
as an API.

A read-only API that serves live floor state to the systems you run, not just the people:

  • Expected wait times and queue counts, live
  • Your CX agent checks the wait before escalating a customer
  • Async ticket queries with a self-describing schema
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01

Expose

The numbers your floor runs on, machine-readable: expected wait by channel, queue counts, ticket status totals. Live, not last night's export.

Expected wait · messaging4 min
In queue14
Open tickets132
02

Decide

A real customer pattern: their support AI agent calls Qvasa before handing off. It fetches the live wait, then gives the end user an honest choice. No blind escalations.

End user
"I need a human"
Their AI agent → Qvasa
Expected wait · messaging 4 min
Honest handoff
Chat now (4 min) or email instead
03

Build

Designed for production: submit a query, poll the result, page by cursor. A self-describing schema tells your integration what exists, so it never guesses.

Submit
POST /tickets · 202 + request id
Poll
GET /requests/:id · results on ready
Discover
GET /tickets/schema · self-describing
LiveWait times & queue counts
Read-onlyScoped API keys
AsyncBuilt for production load

Give your systems the floor.

Start free, or see it on your own queues in a 30-minute demo.

Request a demo Start free